Canvas Champ: Review & and an update

Hi y’all!

You guys know that I love photographs and I love being able to put photographs up in my house everywhere, especially some of my most favorite photos. You probably already also know that I love canvases and have quite a few of them in my home.

With that said, I was excited to review a canvas from another company that contacted me a couple of weeks ago. I know many of you love your photographs too and buying canvases to display them on your walls in your home.

The canvas I reviewed was from Canvas Champ.

UPDATE:

After reading my first review, the folks at Canvas Champ contacted me and wanted to apologize for the not-so-good experience that I had with their company. They wanted to make things right because they said my experience was NOT the typical experience that people usually have with them. I agreed to let them try to make things right and so they sent me another 12×8 canvas. This time I chose a different photograph and received it yesterday in the mail.

I’m happy to say that this canvas was what I was expecting from them all along. The condition of it was excellent. The black and white quality was awesome – what I have seen from other great canvas companies as well, so I’m glad they took my concerns to heart and did something about them. Canvas Champ did not ask for me to update this review, but I felt that it was only fair to let my readers know that they did fix their mistakes, take responsibility for the quality that was not up to par and have made changes to resolve those, which I think says a lot about a company. So, I haven’t written off Canvas Champ completely. I honestly think maybe there was a misunderstanding of some sort now regarding the second canvas that I received. I’m thinking that maybe the customer service rep I was speaking to might have thought I was OK with the second canvas, even though I was not. I think it was good of them to do the right thing even when they didn’t think they’d get publicly recognized for that. That does say a lot. Just another reason why I decided that it would be fair to update this review. Thanks again to Canvas Champ for the beautiful canvas.. Third time’s the charm! ;)

Below is the first review that I did on Canvas Champ:

I was sent an 12×8 canvas to review and about 5 days after ordering it, it was delivered to me.

The first thing that I noticed right away was that the way it was packaged for mailing wasn’t very good. The canvases I have ordered in the past have come in good-sized boxes and were packaged to protect the canvas where as this canvas was packaged very tightly and wrapped in shrink wrap and then put in a box about the same size of the canvas which made removing the canvas from the box pretty difficult. I was super worried about damaging my canvas just removing it from the packaging it was mailed in. I didn’t like that.

Thankfully I was able to get it out of the box it came in, but was pretty bummed that there were some white specks on my canvas in about four areas. These were noticeable and looked like it occurred during the printing process.

I know that things can happen and so I contacted Canvas Champ to tell them about it and see if they would send me another canvas. They requested I take pictures of the canvas and so I did and was then told that they would send me another one to review.

About 4 days later I got ANOTHER 12×8 canvas from them and once again it was difficult to remove from the box it was shipped in and once again, unfortunately, there was something on the canvas. This time it was a black spot and it was located on a lighter spot on my canvas so it, as well, was noticeable and bugged me. I didn’t want to waste another canvas though and so I decided to use a few heart epoxy stickers from the July OHDEERME embellishment kit from Freckled Fawn to cover up that black dot so that it was salvageable.

I’m super disappointed that I received TWO canvases and both had issues. Although the customer service was good and helped me in a timely manner and they sent me another one to correct the mistakes of the first one, having a second one sent to me that wasn’t the best quality was not good and frustrating.

I do love the 12×8 size that they offer, but there’s not much else good that I can say about it, unfortunately, other than I love the photograph that I used and I’m happy I was able to salvage the canvas because it would have been a huge waste to just throw it away like I had to with the first one.

Bottom line: I think their quality isn’t up to speed and the way they ship their canvases needs to be improved upon greatly. I do appreciate the opportunity that I was given to receive a free canvas to review, but I just wish their quality was better. I’m surprised they didn’t care that my second canvas had something on it as well (I let them know after I received it and was told to just go ahead and review what I had), but since I’m only able to review what I’ve received, I wouldn’t recommend going with Canvas Champ for your canvas printing needs.

I am fortunate to be able to review a lot of products here on my blog and I have even reviewed a couple of other canvas companies. I think it’s super important to share with you guys the quality of the things that I review because you are spending your hard earned money on them, so with EVERY thing I review I consider that and only give you honest and accurate thoughts when doing so. No one likes to give a negative review about something, but this review is honest and I think it’s important that you all know that. I apologize to Canvas Champ, but I hope this constructive criticism about their product will help them make some changes that obviously need to be made. This is the first product I’ve reviewed that I’ve had to be negative about and although it wasn’t easy to write, it was necessary to be honest and stay true to the integrity of myself and my blog.

• Disclosure: Canvas Champ sent me the above canvas to review. All thoughts and opinions of this product are solely my own.